To our patients who have Delta Dental insurance or are considering signing up for coverage with Delta Dental:
After much consideration, we decided to discontinue our contract with Delta Dental effective March 1, 2023. We are concerned that the existing pressures from Delta Dental are beginning to have negative effects on the quality of care we provide. We can no longer in good conscience maintain an in-network relationship with them.
The good news is that you can remain a patient in our practice!
All claims will still be billed to Delta Dental as a courtesy for you and we will work to maximize your dental benefits. Delta will now pay you, the patient, instead of the dental office. You will be required to pay the total cost at the time of your appointment. You can expect reimbursement from Delta Dental within 1-3 weeks.
We value you as a patient and hope to continue to be your dental healthcare provider for many years to come.
Please contact our office with any questions.
500 Alfred Nobel Drive
Hercules, CA 94547
Phone: (510) 741-5985
Fax: (510) 741-5993
Monday - Thursday 9AM - 5PM
Friday 8AM - 1PM
Dr. Gretchen and her entire staff are the best
It starts with the time I schedule an appt. I can schedule via text and not holding the phone!!!! Often times when I am at work I am on the phone my call waiting will buzz though and I will drop my call to grab that one and we all know how it goes after that. Then I recieve updated reminders like my very own personal assistant. When I arrive they are very supportive of my teeth care and suggestions on how to care for them. They help me map out a plan for my teeth. Such a kind, compassionate, capable team to have on my side.
I had a fear of going to the dentist...
... and avoided it for a few years. Then one day I knew I had to get back to having my teeth checked. I found Dr Gadwood's office & I haven't looked back. Everyone is so sweet! I feel comfortable going and don't even mind it at all. I use to hate going to a dentist and not knowing which Hygienest I would get, but at this office... you get to have the one you like & I love Eden! She is so good at what she does! The vibe in there is awesome and you'll always leave with sparkly teeth.
Never been to a better dentist!
Dr Gadwood and her entire staff are very kind, thorough, skilled, and patient.
One thing I've never experienced at a dentist office is that they don't guilt you if haven't been taking care of your teeth properly, but listen to your routine and try to give you little manageable tips to improve.
I also normally have a filling that gets replaced almost annually, and Dr Gadwood was the first dentist who told me it's actually just discolouration and the filling is still intact - so we are watching it, but no need to re-do it until it starts degrading. This is a game changer in my life to not have to go through this process all the time!
Thank you so much!